For years the Admin account has been used to administer Laserfiche using a limited built-in license so that you: Can get into Laserfiche if all other accounts had their acces...

I just wanted to put his out there in case you might be able to use this technique to add-on a component to Laserfiche such as Records Management, Quick Fields, etc. You might even...

If a system is using a domain locked license the only ways to know that is to go into an application configuration in LFDS and see if the 'Licensed Domain(s) / Specific Machine' op...

I am working with an organization that has the 25 user public portal license and then Rio licensing for full licenses.  They have 20+ people that have a full license assigned to th...

We recently migrated from Rio 9.0 to 9.2 on our production servers, and it went very smoothly with relatively few complications. However, one complication came from the migration f...

Hi, One of my Customer has a synchronization rule setup to automatically add users and assing licenses to them. Everything has been working fine up to now but..., they just adde...

If the license manager is installed on a separate VM that is licensing many LF servers in the network, what happens if the license manager VM is moved?

While in the Laserfiche License Manager I have added two users to the License Administrators list, unfortunately they do not have permissions to make changes unless they are Local ...

I saw that Quick Fields 10 came out last week and I've been waiting for an official announcement but I haven't seen one yet.    I wanted to ask if more than one person can us...

Hi All,   Would it be possible to add a deactivate button to the activationtool.exe utility? It's a pain to to keep googling the KB article to remember the correct syntax. ...

Is it possible to assign *all* participants, or a select group of participants to a process in the Access Rights page as submitters without having to add them one-by-one?  LDAP syn...

Hi there, I created a small test using my VAR Kit license. I now have a production license for it. I wasn't able to relicense the site with a production license. Support told me...

Hi, I think we do all understand what's the fingerprint for and how to reactivate a license when fingerprint does change. Most of the Avante systems are sold to smaller organ...

Is there a way to audit when someone changes a user to/from a full license? A customer of ours recently made some changes and they're not sure when or how it occurred. They tried r...

Reading through the help documentation and a white paper, this seems to be a little backwards to me. It states the following, "If a user has a named user license and is marked a...