One of my Customer has a synchronization rule setup to automatically add users and assing licenses to them. Everything has been working fine up to now but..., they just added 15 new users in the AD group but only 14 licenses remained available in LFDS.
The actual LFDS V10.1 behavior that happened is this way...
-All automatic sync are failing. A log in the Event viewer is happening.
-None of the users are added to the Users list in LFDS
-When I manually sync, I get a message "Synchronization failed"
It was not very easy to determine the cause of this failure because the event log was not very clear.
Can Laserfiche modify this behavior by creating all users anyway in LFDS (even if it created more users that it is licensed for) and assign all available licenses to users up to the point where none is available and leave some users with no licenses assigned?
This new behavior would at least show the number of unassigned license to be at "0".
Can Laserfiche implement an email notification to predetermined administrators if this situation is ever happening? this would help Customer to know when this is happening.