I have had this conversation with a few people including @████████ and @████████ at Laserfiche, but ...

I just wanted to put his out there in case you might be able to use this technique to add-on a component to Laserfiche such as Records Management, Quick Fields, etc. You might even...

Laserfiche will be updating the latest versions of software packages on the second Tuesday of every month going forward. Patches will still be released as necessary and published w...

Our company recently migrated our Laserfiche 10.4 applications and databases from 2008 R2 servers to Windows Server 2016 servers. Knowing that downtime couldn't be avoided for some...

I have had to perform a couple upgrades lately and have found it rather frustrating after the upgrade of the software is completed. When the repository is being upgraded there is n...

We recently migrated from Rio 9.0 to 9.2 on our production servers, and it went very smoothly with relatively few complications. However, one complication came from the migration f...

When entering the Master Key in LFDS, if you do not enter the key with dashes it gives an error message that makes it sound like there is a problem trying to communicate with the a...

When I click on the Product Roadmap link on the support site, it goes to the site login page and doesn't do anything past that even if I enter my credentials.  It would be nice to ...

Hi We are currently working on to upgrade our server for the version 9.2.1. The version of the laserfiche rio server we are using is 9.1.545. The probleme is when we are in the in...

Hello everyone,   I am just curious if you could share what your Laserfiche test environment looks like. We have setup a new test environment when we moved to version 10. I a...

We had issues with records retention (more specifically with creating new record series ) since the update to 10.4.1. We would in some cases get a timeout error and had to cancel b...

Hi All,    I have started testing the Ricoh Smart Operation Panel (SOP) with the Ricoh Connector v1.1, and below are the findings to date:   1. Application installs wit...

In the process of migrating a Version 7 Database to Version 9 Database. We are receiving the following message during the pick of existing database step. What disk is this mess...

Upgrade to RIO Production environment was started on Thursday - RIO Oracle 9.0 to 9.1. The upgrade seemed to hang but this upgrade can take up to an hour or more. After waiti...

I'm trying to verify a complete list of rights/permissions a domain account would need when Laserfiche Server service is configured to use a domain account without being a member o...