No updates to my PC except for a Windows Quality Update (KB5000802 (OS Builds 19041.867 and 19042.867)) on March 10th. Today, when I attempt to Snapshot a multiple page document...

I found references to printing Excel Workbook pages with Snapshot in the old forum:   The manner in which the sheets in a workbook are printed is controlled by Excel. There...

My client is curious how to go about setting up default values for login information in snapshot and the lfclient during a rollout. I wasn't able to find specific information on th...

version 10.4.2  windows 10    Problem:  Snapshot randomly stops working for various users.  They can select the snapshot printer and the print job goes to the queue and disappea...

Notice: This has been fixed in Laserfiche 11. Please upgrade if you are experiencing issues. TL;DR: (Updated) PDFs generated by the latest version of the PDFKit.NET library (...

i am currently having issues with laserfiche snapshot.  when i print using snapshot the document gets stuck in queue and nothing shows up.  i reinstalled the client, i deleted user...

My client is getting this error when trying to use the Current Folder token when printing through snapshot. Laserfiche is visibly open but snapshot doesn't seem to notice. I have r...

Hello Everyone,  Has anyone recently had success setting up snapshot with AS400? Currently the print driver shows up but when we sent the job to it, it shows in the print job bo...

Getting this error message (attached) when installing the client with Snapshot. Without Snapshot, the client installs fine. I ran into this some time ago when I upgraded this clien...

We have a user who runs Snapshot normally (select Snapshot as a printer, hit print) but when the settings window pops up, a message box immediately pops up over top asking, "Are yo...

We are having an issue with Snapshot and Adobe that almost seems like a print spooling issue - but it only occurs when snapshotting PDFs.  If the afflicted users/machines snapshot ...

We’ve noticed within the last couple of weeks that when we SnapShot documents into Laserfiche (PDF, TIFF) that if the document has more than one page, only the first page is correc...

Hello, We are trying to implement a redaction workflow in our office, primarily to do with credit card details. The issue we are coming across is that the redaction only applies...

Is it possible to completely turn off text generation in Snapshot? All I see on the text tab is a radio button to select obtain text from print job or to use OCR.

Hi, Any file I am printing to LF Snapshot is not obtaining text from the print job. I have tried Word, Excel, Emails that contain text and in the Client there is no Text display...