Currently on the support site there is the Customer List and the Activation Keys area. Each place you have to re-lookup the customer. Is there a reason we can't just have the Custo...

Can the WebLink 10.1 download on the support site be updated to include the Update 1 release?

Has anyone noticed a much higher amount of outages over the last few months with the Laserfiche support site?  Whether it doesn't load, doesn't allow you to login, links are broken...

If you are looking for an educational resource on a particular Laserfiche-related topic, but can't find it, then you can fill out our new Educational Materials Request Form. Thi...

Hi All,   I've noticed since the support site update, that the product news on the home page doesn't seem to update as often as it used to on the old site. There used to be p...

When I click on the Product Roadmap link on the support site, it goes to the site login page and doesn't do anything past that even if I enter my credentials.  It would be nice to ...

Hi, As a VAR we have cases open for different clients and we have to access them on daily basis. Ever since support site was updated we have this issue where we have to select a...

Hi, When we are in one of our case and need to go to another case, there's no direct link to the Case search page. In the previous site, we were able to click to the "My Supp...

Laserfiche has launched a new and improved support site to help users and VARs easily find the information needed to make the most of their Laserfiche systems!   Site updates...

Hi team, I wanted to find out whether there are any plans to improve the way that Laserfiche Forms business processes will handle 'terminations' in upcoming releases? Specifi...

Just wondering if there are plans for additional WalkMe training's in Laserfiche? Been pretty impressed with its functionality thus far.

Hi All,   Can I make a request that we can add some links for help files to the support site somewhere? Currently the only way to get to the relevant help file is to launch t...

In the Downloads area, there is no listing for Laserfiche 10.4.1 yet, but there is a new listing for Laserfiche Robotic Process Automation Preview that takes you to the download pa...

Hello! This is definitely an issue with my machine... somewhere.... but I have no idea where. I cannot open the support chat from my machine. I've tried in Chrome and Edge, but ...

Hi I want to create a windows shortcut (lfe file) to return a search that shows all documents located in a particular folder that have used a particular template. Why?  I am ...