Hi All,   I've noticed since the support site update, that the product news on the home page doesn't seem to update as often as it used to on the old site. There used to be p...

Hi, As a VAR we have cases open for different clients and we have to access them on daily basis. Ever since support site was updated we have this issue where we have to select a...

Hi, When we are in one of our case and need to go to another case, there's no direct link to the Case search page. In the previous site, we were able to click to the "My Supp...

Laserfiche has launched a new and improved support site to help users and VARs easily find the information needed to make the most of their Laserfiche systems!   Site updates...

Can the WebLink 10.1 download on the support site be updated to include the Update 1 release?

Hi All,   Can I make a request that we can add some links for help files to the support site somewhere? Currently the only way to get to the relevant help file is to launch t...

Has anyone used an IT Help Desk software and integrated it with Laserfiche Forms?  Our thought was to develop a starting form in Laserfiche that could then push that info to anothe...

When I access my Company Profile on LF Support site I do not see any of my licensing information.  Why don't I have access to that? It also says my company doesn't exist when I ...

Hi, Great new site... Is it possible that the new version 10.1 was not published for download in EXE format?  seems to only be available in ISO.

Hello, I am trying to understand why my table has some row columns looking different than the rest? They are all populated from the same database lookup please see below:

Hi, Is anyone else experiencing issues with the support site? We're currently unable to log in and receiving a 404 Not Found error when trying to access knowledge base articles ...

I am trying to read the Laserfiche 10 FAQ white paper and the laserfiche website doesn't appear to have a link to it.  Can someone please send me a link to it?

Hi, I can't seem to log into var portal. Anybody else experiencing this issue. this is what i see in all browsers i have tried. I did have access to it before support site upgra...

we have a case with our client who would like to install BMC software .Net agent that can test the applications such Laserfiche, DB, OS, etc...   we are worried if anything c...

Hi We are using Laserfiche 10.2 Server and Client.  A user who was previously able to login to Laserfiche suddenly cannot, and gets the following exception message.  The client ...