Question

Product News Doesn't Update - Support Site

Support Site

Updated May 10, 2017

asked on August 9, 2016

Hi All,

I've noticed since the support site update, that the product news on the home page doesn't seem to update as often as it used to on the old site. There used to be posts of the latest KB articles etc on the home page. That was a really useful reference for keeping updated. Are there any plans to re-introduce it?

Cheers!

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replied on August 9, 2016

hey Chris. I noticed that too. I just select Knowledgebase (top left image) and then filter by newest articles on KB page. Would be nice to see it back though!

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replied on August 9, 2016

Agree completely! I'm still adjusting and miss the old "master feed" where any new item showed up regardless of type.

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replied on April 10, 2017

Hi Guys,

Just circling back round to this. Is there any chance we can make the product news feed a bit longer? If several updates are released at the same time (which is often the case) it's impossible to know what's missing....

The latest updates show:-

For example here it's impossible to see what else falls under the (3 days ago) umbrella.

Cheers!

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replied on April 10, 2017

Hi Chris,

If you select 'Search the Knowledge Base', there's a selector on the upper right that allows you to sort 'Newest to Oldest'. That will show you the full list beyond the most recent 4.

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replied on April 11, 2017

Thanks Justin!

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replied on May 10, 2017

Further to this Justin, just as an example. Laserfiche 10.2.1 was released but doesn't appear on the support home page....

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replied on October 3, 2016

Any response from Laserfiche on this? Missed another hotfix/service pack release last week on 10.1.

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replied on October 4, 2016

As if by magic it starts working. :)

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Product News Doesn't Update - Support Site

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