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This post was locked on March 28, 2022 because it duplicates another post.

See Activation Keys & Customer Licensing Information Missing On Support Site for more information.

Question

Question

Company Profile not loading on support site

Support Site

Updated March 22, 2022

asked on March 22, 2022 • Show version history

Hi All,

All customers are showing no information on the support site on their LSAP cards.

Please can someone look into this asap?

*Edit - Activation keys are also missing again like they were yesterday.

Thanks!

Chris

Replies

replied on March 22, 2022

This also impacts the ability to create support tickets as the product list is unavailable there as well.

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Asked March 22, 2022
Updated March 22, 2022
481 views