Questions with Topic License-Manager

License Manager

Laserfiche Rio License Manager allows you to generate individual application licenses, allocate named users, and otherwise manage licensing options for your Rio installation.

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Rio upgrade from License Manager to Directory Server

We recently migrated from Rio 9.0 to 9.2 on our production servers, and it went very smoothly with relatively few complications. However, one complication came from the migration f...

Posted Jul 8, 2015

0 replies · 1196 views · 5 0 · License Manager Directory Server Licensing Installation and Upgrades
Migrating user to a new domain

We have a customer that currently has about 300+ user that are setup as Directory Named Users in the Laserfiche License Manager. They recently merged with another company. After th...

Posted Mar 16, 2017

Updated Feb 24, 2023

11 replies · 786 views · 3 0 · Laserfiche License Manager Directory Server Version 9 Version 10
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Moving License Manager VM

If the license manager is installed on a separate VM that is licensing many LF servers in the network, what happens if the license manager VM is moved?

Posted Dec 12, 2013

Updated Oct 28, 2016

14 replies · 2097 views · 2 0 · Laserfiche Administration Licensing License Manager
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License Manager with 10.4?

Is License Manager compatible with Laserfiche 10.4?

Posted Mar 26, 2019

Updated May 10, 2019

3 replies · 302 views · 2 0 · Laserfiche License Manager Version 10 Administration
Answered

The user has not been allocated a name user license, or the maximum number of sessions that this server instance is licensed for has been reached. [9030]

we migrated from 9.1 rio to 9.2 and License Manager to Directory Service this morning with from our VAR. Everything seemed to go as planned and we were able to access LF. Now I ...

Posted Dec 22, 2014

Updated Dec 22, 2014

11 replies · 3066 views · 1 0 · License Manager Directory Server
Answered

Last Version of LF to Include LIcense Manager?

I was just looking at the Rio 10.3 installation package and noticed that License Manager is not an option when installing LFDS. What is the last version that the License Manager is...

Posted Mar 29, 2018

Updated Apr 2, 2018

10 replies · 389 views · 1 0 · License Manager Directory Server Version 10
Managing licenses from a large AD Group

I have a customer that has 160,000 accounts in a single Active Directory group. They only have 13,000-15,000 active users per year though, out of the 160,000. For business reasons ...

Posted Mar 2, 2017

Updated Mar 9, 2017

9 replies · 1033 views · 1 0 · Licensing License Manager Directory Server Laserfiche
Answered

How do you move Repository Named Users to Directory Named Users

How can I move some licenses that are listed under the Repository Named Users tothe Directory Named Users?

Posted Apr 1, 2014

Updated Jun 1, 2017

4 replies · 1186 views · 1 0 · Licensing License Manager
Answered

License Manager Activation Fails - Error 984

Hi All, One of our customers is experiencing the issue whereby the LM fails to activate. Activation log shows Product activation failed; please contact Laser...

Posted Nov 10, 2014

Updated Nov 11, 2014

4 replies · 1168 views · 1 0 · License Manager
Answered

How to activate a Laserfiche server after installation

In our test environment, we updated the Laserfiche Server and were unable to connect to the Directory Server (LFDS) for activation during the installation. We have since fixed the ...

Posted Apr 6, 2022

Updated Apr 12, 2022

4 replies · 364 views · 1 0 · Laserfiche Licensing Version 11 License Manager
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Will licence manager authenticate over NTLM from a sub domain (kerberos is not possible)

Hi folks, I have a customer who runs their test environment in a sub domain, but due to an early misconfiguration of this (many years ago), have to use NTLM authentication from ...

Posted Feb 26, 2014

Updated Feb 12, 2015

3 replies · 941 views · 1 0 · License Manager
Options for licensing with a test environment

We have a client who would be deploying a Rio deployment into both a test and production environment. Their test environment includes a completely separate active directory infras...

Posted Jan 28, 2015

Updated Jan 28, 2015

3 replies · 702 views · 1 0 · License Manager
Answered

named user vs participant license access

Does anyone know if there is documentation that lists what Named User vs Participant licenses can do? For example, a Participant license assigned to a user can approve/reject fo...

Posted Apr 5, 2017

Updated Jan 22, 2020

3 replies · 4100 views · 1 0 · Laserfiche Licensing Administration License Manager
Answered

Laserfiche Directory Server Full License Count

I'm running into an "Insufficient Licenses" issue when trying to allocate a user's license to a particular organization in LFDS, but between Users and Devices lists, it appears we ...

Posted Apr 27, 2017

Updated Apr 27, 2017

2 replies · 496 views · 1 0 · License Manager Directory Server
Error lfds18

Hi LF Community, I'm trying to register a second server which is located in the same LAN where lfds is located, when i tried to put the ip adress of the new server machinen, i...

Posted Dec 13, 2018

Updated Jan 13, 2021

2 replies · 231 views · 1 0 · License Manager

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