You are viewing limited content. For full access, please sign in.

Question

Question

multiple session for my users, reaching maximum all the time

asked on March 31, 2023

Hello everyone. I have many users running into a session limit message and I don't understand why. 

These users are on Web Client 11 (11.0.2302.22). I have set the logout automatically to 60 minutes on the repository but people are still getting these sessions left open. Here is 1 guy with multiple sessions, all over 21 hours old, all started simultaneously. Eventually, he will get a max session error and I have to log in to admin console and kill all his sessions. 

 

Does anyone know how someone can get multiple sessions simultaneously and how I get them to close without having to do it myself?

Thanks. 

Replies

replied on March 31, 2023

Lucas, please open a support case with your Solution Provider. Others are experiencing this issue as well.

You are not allowed to follow up in this post.