Question

Web Client spawning multiple sessions for 1 users

Web Client

Updated March 31, 2023

asked on March 30, 2023

We have Web client 11.0.2302.22. Since applying the Version 11 Web Client Update 5 patch (to resolve hyperlinks not working), we are seeing single user logins spawning 2-3 sessions almost instantly per user, resulting in users being locked out (too many active sessions). We typically would see 30-40 sessions in Admin Console and, since the update, are now seeing 90+ with users being locked out and us have to monitor Web Client sessions through Admin Console all day.

Anyone else experiencing this? We've set timeouts in the repository (Admin Console->Repository Settings->Session Timeout and in the Web client web.config file. Nothing seems to work. If we don't manually disconnect sessions, we have sessions active for over a day.

Any help is appreciated. Thanks everyone!

Replies

replied on March 30, 2023

Sure are. See this Answers post.

replied on March 30, 2023

Yes. We are experiencing the same issue on Web Client update 5 too.

Updating LF Server to 11.0.2.338 and that has helped a bit.

replied on March 31, 2023

Thanks for your response Jonathan! I was considering applying the server patch as well to see if it helps. Did you notice the sessions drop after the server update?

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