We have a few computers that are having issues with the LF office integration. We use Office 365 and are using Laserfiche Web Client 11. The LF Office integration states that it installed successfully when we run the installer, but then when the user attempts to open a Word or Excel doc it shows an error. The error states the following:
The Laserfiche Office Integration has not been installed correctly, or is misconfigured. If you installed it while you had a Microsoft Office application open, try closing and re-opening that application.
at Laserfiche.OfficePlugin.WebAccess.Monitor.OfficeProxy.DoWork(String command) in c:\agent\8255\s\src\SaveToLaserfiche\LFWAOfficeIntegrationHandler\OfficeProxy.vb:line 71
at Laserfiche.OfficePlugin.WebAccess.Monitor.MonitorApp.Main(String args) in c:\agent\8255\s\src\SaveToLaserfiche\LFWAOfficeIntegrationHandler\MonitorApp.vb:line 25
We have tried uninstalling it, restarting the computer, re-installing it and that doesn't work. Any suggestions are greatly appreciated!