Question

Laserfiche 9.2 to 11 migration best practices

Laserfiche Administration Installation and Upgrades Licensing

Updated February 28, 2022

asked on October 25, 2021 • Show version history

Hi,

I'm looking to upgrade/migrate our laserfiche avante server from 9.2 to 11.
our laserfiche 9.2 currently runs on windows server 2012 R2 and SQL 2014 SP1.
We're in process of migrating our SQL server to 2019.

Should I do in place upgrade to laserfiche 11 or just spin a new VM with windows server 2019 and install laserfiche 11 on it?

and if I choose to install laserfiche 11 on new VM, will it allow me use our license keys to activate the new instance?

Please let me know the best way to migrate. I appreciate your help!

Thanks

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Replies

replied on October 29, 2021

Hi Vivek,

Thanks for reaching out and we're glad to hear you want to upgrade to the latest.

I would recommend doing a fresh install of Laserfiche 11 on a new Windows Server 2019/2022 VM(s) and moving the data. Laserfiche 11 has a new user and license management component called Laserfiche Directory Server (LFDS) that you should use going forward. I recommend reaching out to your reseller (Ricoh Canada) about getting a temp license you can use to deploy the new LF 11 system. If your servers are joined to an Active Directory domain, I also recommend asking them to submit a "domain lock" request for your license. This makes the license validation check that the software is installed on your AD domain generally instead of validating the "hardware fingerprint" of a specific server (which can "break" in all kinds of ways when moving VMs).

Also, after upgrading your SQL Server, make sure to update the compatibility level of your Laserfiche databases to the latest available ("150" for SQL 2019) so they can take advantage of the latest SQL features.

For systems with over 50 users, we typically recommend at least a three server setup:

Web Server - Laserfiche Directory Server, Laserfiche Web Client, Laserfiche Forms, etc. Give this server a user-friendly DNS name like "lf.example.com" you can use for the web apps.
App Server - Laserfiche Server, Laserfiche Workflow, etc.
Database Server - Microsoft SQL Server

Hope that helps!

Cheers,
Sam

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replied on February 25, 2022

Is a domain-locked license available for Avante or just Rio installations? Our reseller said Rio only, but there is a 'Submit Domain License' link in our Laserfiche support site online account.

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replied on February 28, 2022

To the best of my knowledge, domain-locked licenses are available to any self-hosted system using Laserfiche Directory Server (LFDS) for centralized licensing.

Until somewhat recently, LFDS was a Rio-exclusive component, so domain-locked licenses were functionally unavailable to Avante systems. However, Avante system can now (and should) use LFDS, which allows them to use domain-locked licenses as well.

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Laserfiche 9.2 to 11 migration best practices

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