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lf.exe crash opening pdf's

posted on December 8, 2020 • Show version history

We are running LF 10.2.1.998 client and running Acrobat DC pro latest subscription version and within opening 2-3 PDF files in a row LF.exe will crash with the following error in Windows Application logs:

-System

-Provider

[ Name]Application Error

-EventID1000

[ Qualifiers]0

Level2

Task100

Keywords0x80000000000000

-TimeCreated

[ SystemTime]2020-11-09T14:06:43.940366000Z

EventRecordID6305

ChannelApplication

Computer55159-D.ci.stuart.fl.us

Security

-EventData

LF.exe

10.2.1.953

590d2b63

ntdll.dll

10.0.17763.1554

3fef508c

c0000374

000e05e3

3aa8

01d6b6a15d73d8e2

C:\Program Files (x86)\Laserfiche\Client\LF.exe

C:\Windows\SYSTEM32\ntdll.dll

13b95d7a-a5c1-4e67-9a48-8a9a868f1c68

 

Any ideas would be great. I have seen that this is also an issue in newer versions of the client.

0 0
replied on December 8, 2020

This is likely the same issue reported here.

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