posted on December 8, 2020
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We are running LF 10.2.1.998 client and running Acrobat DC pro latest subscription version and within opening 2-3 PDF files in a row LF.exe will crash with the following error in Windows Application logs:
-System
-Provider
[ Name]Application Error
-EventID1000
[ Qualifiers]0
Level2
Task100
Keywords0x80000000000000
-TimeCreated
[ SystemTime]2020-11-09T14:06:43.940366000Z
EventRecordID6305
ChannelApplication
Computer55159-D.ci.stuart.fl.us
Security
-EventData
LF.exe
10.2.1.953
590d2b63
ntdll.dll
10.0.17763.1554
3fef508c
c0000374
000e05e3
3aa8
01d6b6a15d73d8e2
C:\Program Files (x86)\Laserfiche\Client\LF.exe
C:\Windows\SYSTEM32\ntdll.dll
13b95d7a-a5c1-4e67-9a48-8a9a868f1c68
Any ideas would be great. I have seen that this is also an issue in newer versions of the client.
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