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Question

Deploy Laserfiche without add-ins enabled

asked on December 10, 2019

Is it possible to deploy Laserfiche without the office add-ins enabled? The scenario is that a system that uses SharePoint has a conflict with the add-ins. By default we want to deploy LF without add-ins enabled so SharePoint will work properly.

 

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Answer

SELECTED ANSWER
replied on December 11, 2019 Show version history

Ah. In that case you'll want to look into a PowerShell script (or similar) for Office you can run post-installation like so (edit: as I see Craig also recommended):

https://docs.microsoft.com/en-us/office365/enterprise/use-the-centralized-deployment-powershell-cmdlets-to-manage-add-ins

https://techcommunity.microsoft.com/t5/Office-365/Disable-a-specific-Addin-running-in-Outlook-2016-for-All-users/m-p/253748

You might also have some policy-level management options here or via Group Policy:

https://docs.microsoft.com/en-us/office365/admin/manage/manage-deployment-of-add-ins?view=o365-worldwide

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Replies

replied on December 11, 2019
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replied on December 10, 2019

Hi Drew, you can select with components of the Windows Client suite you want using the Custom option in the install wizard. The unattended install levels Craig mention correspond with those options.

Uncheck "Laserfiche Office Integration" and ensure only components you want to install are checked.

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replied on December 11, 2019

Thanks for the reply! Unfortunately it is not that simple in this scenario. They want the Office integration installed, but the add-ins disabled by default. The more I think about it the more I don't think it can be done.

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SELECTED ANSWER
replied on December 11, 2019 Show version history

Ah. In that case you'll want to look into a PowerShell script (or similar) for Office you can run post-installation like so (edit: as I see Craig also recommended):

https://docs.microsoft.com/en-us/office365/enterprise/use-the-centralized-deployment-powershell-cmdlets-to-manage-add-ins

https://techcommunity.microsoft.com/t5/Office-365/Disable-a-specific-Addin-running-in-Outlook-2016-for-All-users/m-p/253748

You might also have some policy-level management options here or via Group Policy:

https://docs.microsoft.com/en-us/office365/admin/manage/manage-deployment-of-add-ins?view=o365-worldwide

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replied on December 11, 2019

Hi Drew, can you share more about what conflicts you are seeing between the add-ins and Sharepoint and which version of Sharepoint that is? 

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replied on December 11, 2019 Show version history

We're having this issue to. The issue: When the Laserfiche Office Integration is installed and the Add-In is enabled in Microsoft Office programs:

1) User opens a document for editing from SharePoint or OneDrive,

2) User clicks save for the first time. Any edits done before this save properly to the file location in SharePoint or OneDrive.

3) After save is clicked for the first time, the document file location changes to a temp location.

4) The user can continue to work on the document and save it but if they don't realize it's saving to a temp location and they close the document, they lose their work.

The behavior is exactly the same for documents opened from SharePoint 2013 or OneDrive. I've attached screenshots to display what I mean.

 

I actually just happened to be searching LF Answers to see if someone has had the same issue with the Laserfiche Office Integration component of the Windows Client but this seems to be the closest article I've seen on the topic.

Edit: This may be a related article? SharePoint in the Cloud

Since this question thread is about disabling the add-in, should I start another LF Answers thread? I'm wondering if there is a fix for the issue I've identified? Or can Laserfiche can start a support ticket for the issue?

Save icon before first save.png
Save icon after first save.png
Location before first save (OneDrive).png
Location after first save (OneDrive).png
Location before first save (SharePoint).png
Location after first save (SharePoint).png
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replied on December 11, 2019

For clarity, the first time save is clicked, the work saves to SharePoint or OneDrive, but any time the document is saved thereafter (when the save icon changes), the document saves to the temp location.

replied on December 11, 2019 Show version history

Emily,

Thank you for providing all of this useful information and reproduction steps. No need to make a new Answers post at this time as the issues are related.

Could you let us know what versions of the Laserfiche Office Integration, Office/Word, and SharePoint you're running? You can check the former like so:

Which will pop up a screen like so:

 

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replied on December 18, 2019

Hi Samuel,

I found this issue on one computer and replicated it on another. All in, I have three versions of Office that had this issue. Here are the versions of everything from each computer:

  • Laserfiche Office Integration 10.3.1.505
  • Microsoft Word 2013 Professional Plus (15.0.5197.1000) 32-bit
  • Microsoft Word 2016 Standard (16.0.4266.1001) 32-bit
  • Microsoft Word 2019 MSO (16.0.10352.20042) 32-bit
  • SharePoint 2013
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replied on December 18, 2019

Thank you, Emily. Our will take a look into this. Thank you for sharing the additional information. 

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replied on December 19, 2019

Hi Emily, our team tested with Laserfiche Office Integration 10.3.1.505 and we were able to reproduce the bug. We've been aware of issues with OneDrive and SharePoint and have made fixes in more recent versions. We tested in the current 10.4.2 version that was just released and we believe this bug is now fixed.  If you are using a new version of the web client than 10.3.1 then when you check out an office document for editing, the web client should prompt you to update your Laserfiche Office Integration. Are you using 10.4 or later for the web client and seeing these prompts? 

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replied on December 19, 2019

We're using an older version of Laserfiche:

We have on-prem Laserfiche and haven't moved to the cloud yet. We won't be able to move forward in Laserfiche versions until next year.

I've found a workaround. We don't need the add-in enabled in Word and that was the main program causing us issues. The add-in is enabled in Outlook and that's resolved our other issues.

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replied on December 16, 2019

We had this issue on one computer and I replicated it on mine so here are the details for both machines:

  • LF Office Integration: 10.3.1.505
  • Microsoft Office: Standard 2019 (16.0.10352.20042, 32-bit) and Standard 2013 (15.0.5172.1000, 32-bit)
  • SharePoint 2013
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