Question

Windows Client Silent Install Prerequisites

Laserfiche Version 10 Installation and Upgrades

Updated August 20, 2018

asked on July 10, 2018

While doing a silent install of v10.3.1, I am having issues with the prerequisites hanging the process. The prereq is installed, but a security update has it on a newer version, and the install does not allow it to proceed.

So, when installing on a PC where the C++ runtime is up to date, "...\en\WindowsClient\SetupLF.exe -silent INSTALLLEVEL=300" will not work.

Does a parameter or property exist for a bypass?

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/Administration/Subsystems/LFAdmin/Content/Installation/Properties.htm

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/Administration/Subsystems/LFAdmin/Content/Installation/Setup_Command_Line_Arguments.htm

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Replies

replied on July 10, 2018

We encountered the same issue and it seems to be something with the install. For whatever reason the installer doesn't recognize the newer version and fails the check for prerequisites.

In our environment, we had not yet rolled out that update so we went back and grabbed the earlier version used by the installer from Microsoft and pushed that out ahead of the LF installer instead.

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replied on August 17, 2018

Hi,

We are having the same issue on the silent install. Were you able to find a command that allows you to bypass the prerequisites?

Thanks,

Debbie

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replied on August 17, 2018

No luck yet, just a ton of manual installs.

We run this BAT file for installs, if it hangs on something it will kill the process so it does not sit. We follow up later to see if it worked.

@echo off
::

net stop "Anti Virus Program"

start %windir%\system32\cmd.exe /c "\\FILESERVER\SDP$\Laserfiche\Client_10.3\SetupLF.exe -silent REMOVE=ALL"

%windir%\system32\ping.exe 127.0.0.1 -n 120 > NUL

%windir%\system32\taskkill.exe /im SetupLF.exe /f

start %windir%\system32\cmd.exe /c "\\FILESERVER\SDP$\Laserfiche\OCR_10.2.1\SetupLF.exe -silent REMOVE=ALL"

%windir%\system32\ping.exe 127.0.0.1 -n 120 > NUL

%windir%\system32\taskkill.exe /im SetupLF.exe /f

start %windir%\system32\cmd.exe /c "\\FILESERVER\SDP$\Laserfiche\RIO_10.3.1\en\WindowsClient\SetupLF.exe -silent INSTALLLEVEL=300"

%windir%\system32\ping.exe 127.0.0.1 -n 600 > NUL

%windir%\system32\taskkill.exe /im SetupLF.exe /f

net start "Anti Virus Program"

::
exit /b 0

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replied on August 17, 2018

Thanks Luke. I think I am going to have to go the manual install route as well, on several of our workstations. We were pushing the update out through SCCM. If I come across a way to bypass the prerequisites on the silent install, I will come back and post it here.

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replied on August 17, 2018 • Show version history

Hi everyone,

Try passing in -finishedprereqs.

(I'll also be appending this to the documentation)

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View 2 previous replies

replied on August 17, 2018

So something like this?

"\\...\Laserfiche\RIO_10.3.1\en\WindowsClient\SetupLF.exe -silent -finishedprereqs INSTALLLEVEL=300"

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replied on August 17, 2018

yes.

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replied on August 17, 2018

Thank you! I will give it a try.

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replied on August 17, 2018 • Show version history

~~That seems to work with a Win 10 1803 x64.~~ Spoke to soon, the manual uninstall produces an error in the CombinedARP, code of 2203.

Would this stop OCR from installing? ~Seems to not install OCR.

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replied on August 20, 2018

I started another conversation related to this, looks like a workaround exists.

https://answers.laserfiche.com/questions/146452/Windows-Client-and-Prerequisites-with-C-or-C-Plus-Plus

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Windows Client Silent Install Prerequisites

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