Question

upgrading the server and would like to continue using Laserfiche Standard/United/version 8.2.1

Licensing Installation and Upgrades

Updated February 1, 2017

asked on February 1, 2017 • Show version history

Our organization currently uses Laserfiche Standard/United/version 8.2.1. We are replacing our existing server and have a few questions.

Could we continue to use version 8.2.1 with the new server if we were using Windows Server 2016 OS and Microsoft SQL Server 2016 or would we need to downgrade to 2012 or 2008?

If 8.2.1 is not viable and we decided to update the version to Avante 9.2.1 while continuing to use Standard/United licensing, does this allow us to continue to use concurrent licensed connections and also would it be best to update on the old server ahead of time and use it for awhile before we move everything over to the new server?

If we updated to Avante 9.2.1 what version of the OS and SQL do you recommend for the new server, would Windows Server 2016 and Microsoft SQL server 2016 be compatible or would we need to downgrade the OS and SQL to 2012?

Thank you.

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Replies

replied on February 1, 2017

Hi Richard,

If you are currently using the United/Team licensing model, you can remain on this and upgrade to the latest version of Laserfiche. There are no restrictions on version vs license model.

Hope this helps!

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replied on February 1, 2017

8.2 was not tested for compatibility with Windows Server 2016. At the very least you can expect the same compatibility issues we found for version 9: KB 1013672 and KB 1013668. The second one applies to Windows 2012 as well and latest versions of Laserfiche.

As Chris said, there is no restriction on the licensing model. As long as your LSAP is current, you can update to the latest version and keep your licensing model. If you do want to update to Avante or Rio, your reseller can walk you through the proper steps.

8.2 is 6 years old, so I would definitely recommend upgrading to something newer. 9.2.1 is already 2 years old too, so I'd go with the latest version and SQL/Windows 2016. At least SQL 2014 is recommended (SQL 2008 is past its end-of-life date and SQL 2012 is close).

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replied on February 1, 2017 • Show version history

Thank you to everyone for responding so quickly, it is much appreciated!

Just to clarify, if we updated to the latest version using the United licensing model, am I correct in saying that we would have to download the Avante version and would this allow us to continue to use concurrent licensed connections?

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replied on February 1, 2017

That's correct, there is no difference in the software install itself between the various licensing models, the license file dictates the behavior.

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replied on February 1, 2017

Thank you so much Miruna!

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upgrading the server and would like to continue using Laserfiche Standard/United/version 8.2.1

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