Ok, so I have gone in a manually added all of the main users into the LFDS site. the customer did not have anything setup properly in AD to port over a group. my question now is, I'm showing 116 users in LFDS but in the admin console it is showing 125 licenses being used. should those numbers essentially match? The ones I feel are in question here are the 5 bottom ones in the windows accounts and the 4 in the laserfiche users accounts (that would get me to 125.) first, do you know what those last 5 users are in the windows accounts? is this something they made or is this something laserfiche automatically makes? these are not found in the directory so if they do need to be added, how does that work? same thing for the laserfiche users that are active....Do they need to be added as well? not all of these are able to be found in AD either. another note to make would be that the only actual named user out of those 9 is the psigen laserfichce account which I did add from AD, all of the other are just active and trusted. We seem to read a lot of these white papers and confuse ourselves even more so we just want to be certain everyone and everything will have its proper access once the server is licensed.

Edit: Note that none of your licensing changes in LFDS will appear in the admin console until you have replaced your Avante license with your license generated from LFDS. To make the transition seamless, you should make sure to:

(A) add all the domain users you want licensed to LFDS and grant them a license and
(B) allocate enough licenses to your Server instance so that any existing repository users can use these licenses.

See below for some more information on the distinction between these.

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To make sure we're on the same page, these are the questions I see:

1. You see 116 users in LDS, and 125 licenses in use in the admin console. Should those be the same?
2. There are 5 users whose names are mostly numbers that you don't recognize: what are these and where did they come from?
3. Should we be adding Laserfiche users to LFDS?

1: Should the licenses in user numbers match?
There are a number of ways a license can be "in use". I'll talk about the ways something can be "in use" and how they're assigned, and hopefully that will help.

Within LFDS, you can allocate user licenses to:

1. A user managed in LFDS (windows users, Laserfiche users in LFDS)
2. A Laserfiche Server instance (can assign any number)
3. A named device (probably doesn't apply to you)

You can see the total number assigned here:

and you can get a CSV report/breakdown here:

Once you've allocated user licenses to a Laserfiche Server instance (what I mentioned earlier), LFDS knows nothing about what you do with those licenses.

License allocated to a server are used for repository users ONLY. They cannot be assigned to windows users.

To grant a license to an active directory user, you add the user and license them in LFDS. These users then must be trusted in the admin console for any repository you wish them to access.

You can see the total number allocated to your Server instance and the total number assigned by selecting the server name in the admin console:

The allocated number is what corresponds to the number assigned to that instance in LFDS.

You can view (and change) the license assigned to a repository user under your repository > Users and Groups > Users. You can open the specific user properties, or scroll all the way to the right and see something like this:

You can also view (but not modify) Windows user licenses under Windows accounts.

Hopefully this helps you understand where your licenses are in use. If not, please include screenshots of where you say you see licenses in use.

2: What are these strange looking 5 users? Do I need to do anything about them?
Those are SIDs (Security Identifiers), which are a unique identifying numbers assigned to every directory user.

The users are not created by Laserfiche. You may see SIDs in your UI if you added Windows users who were later deleted from Active Directory.

If you don't have any missing users and you don't need to keep them around for the record, you can probably remove them.

3. Should we be adding Laserfiche users to LFDS?
The Laserfiche users managed in LFDS are new as of 10, and the goal is a non-windows user without some of the limitations of repository users (the old version of Laserfiche users).

These users can be licensed/created once and then used in all your repositories. They are also compatible with Single Sign On.

Currently migration has to be done manually, so if you have only a few users with simple settings, or if you want to create new users, then yes.