Question

9/10 hybrid

Version 9 Version 10 Installation and Upgrades

Updated April 6, 2016

asked on April 6, 2016

Good morning,

Our company has been experiencing problems with OCRing certain text in some of our legal documents. When we spoke to our local Laserfiche technicians, the only solution that was recommended was updating the server that hosts the OCRing process to Laserfiche 10. Can I run a hybrid environment on my enterprise by only upgrading the OCR server to 10 while keeping all other versions on 9? The server that hosts the OCRing process also hosts workflow, quick fields, and our directory service.

Thank you for any information you can provide.

-Evan

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replied on April 6, 2016

Ok, so you are saying OCR is done in DCC through Workflow then? You can update DCC independently from the other applications on the machine.

Side question: Is there a reason you're running Quick Fields on the server? You don't seem to have Quick Fields Agent, so it sounds like users have to log into the server to run sessions. Since Quick Fields requires UAC elevation, that's a lot of power to give users to your production server...

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replied on April 6, 2016

What piece of software are we actually talk about here? OCR is not done on the server, but if you are talking about upgrading the Laserfiche Client for the OCR issue, then you would also need to upgrade the server as the version 10 Client needs the server to be one the same (or higher) version. If we're talking about Distributed Computing Cluster (DCC), that can be upgraded independently from the rest of the software.

Workflow, Quick Fields and Directory Service don't need to be updated at the same time as the Laserfiche Server. The server is backwards compatible with older versions of the other components.

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replied on April 6, 2016

Thanks for the quick answer, Miruna. Our setup is as follows:

Clients- currently running LFClient version 9.2

LFDCCW - server that runs our workflow, DCC, directory, and quickfields.

LFICHE - server that holds our repositories

LFSQL - SQL server for laserfiche

All of our OCRing is done on LFDCCW once a document gets imported into an incoming folder. We don't allow any client side installation of the OCR Engine. My biggest fear is that upgrading LFDCCW, which is the work horse of our Laserfiche setup, will effect the rest of our systems.

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SELECTED ANSWER

replied on April 6, 2016

Ok, so you are saying OCR is done in DCC through Workflow then? You can update DCC independently from the other applications on the machine.

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replied on April 6, 2016

We actually don't use Quick Fields at all in our environment. I just wanted to give you everything that was on our servers so I wouldn't regret leaving anything out later on.

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9/10 hybrid

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