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Question

Question

Determining User Activity

Licensing
Updated February 25, 2016
asked on February 24, 2016

Is there anything in Rio (or a different product) that would give me a list of all the licensed users and the date of the last time they accessed any Laserfiche product (client, forms, web access, etc.)?  I would like to be able to review user usage so we can reallocate licenses where the user has not touched Laserfiche in x months.

 

Thanks.

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Replies

replied on February 25, 2016

The administration console can also give you the Last Login and Last Logout for each user, if you scroll all the way to the right in the user list:

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replied on February 24, 2016

Laserfiche Audit Trail, but it would need to be configured to monitor.  If no one has configured it, you would not be able to go in now and view a report on user / session information.

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replied on February 25, 2016

Thanks.  We do have Audit Trail set up I just have not really gone in and used it.  I will take a look at it.  I went in and saw that I could pull up information on a specific user but didn't see how to set it up to give me a report on all users inactivity.

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replied on February 25, 2016

Awesome!!!  Never scrolled over - never new that was there.  Thanks.

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