Question

Weblink 9.0 Converting Links to Different Format -- Failing to Open

WebLink

Updated February 25, 2016

asked on February 11, 2016

Hello, I have Web Applications that link to documents in our repository which should be accessible to my authenticated external users via Weblink.

We are using Weblink 9.0

The user clicks the link below and is correctly redirected to the Weblink Login screen where the link is transformed to something completely different (which fails):

https://weblink.msiac.nato.int/WebLink/0/doc/487300/electronic.aspx

This is the transformed (incorrect link) on the Weblink Login Page….

https://weblink.msiac.nato.int/weblink/ElectronicFile.aspx?dbid=0&docid=487300&&cr=1

The user then attempts to log into Weblink and receives a failure message:

Strangely, we found that If the user returns to the Web Application and re-clicks the original link again, the document will open:

https://weblink.msiac.nato.int/WebLink/0/doc/487300/electronic.aspx

This is causing us some serious trust issues with users and we hope to find a solution.

Can someone guide me in fixing this issue so that the link remains as shown above and functions properly?

Weblink 9.0 Converting Links to Different Format -- Failing to Open.pdf (335.61 KB)

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Replies

replied on February 25, 2016

Hi All,

In the spirit of sharing :-) LF support have identified the above problem as a bug, to get round it you can do the following :-

Either

Within Weblink administrator choose Auto Login, for the windows authentication

Use canonical links for direct links to a document, The information can be found here :- https://www.laserfiche.com/support/webhelp/weblink/9.0/en-US/WL/WebLink.htm#Directly_Linking_to_WebLink.htm%3FTocPath%3DUsing%2520WebLink%7C_____9

Regards

Mark

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replied on February 25, 2016

Hello all,

To build on what Mark said, the error message on login itself is the bug; when logging in through that view, the user is actually logged in correctly, hence when trying to resolve the link afterwards, it routes to the appropriate document. If you were to navigate to, say, https://weblink.msiac.nato.int/weblink after the login screen, you would find yourself logged in at the WebLink home page.

I suspect the issue itself is in redirection from the login page to a link in that format. It is also limited strictly to documents in electronic file format. The links from the Help File which Mark linked above, for directly navigating to a document, do resolve correctly after logging in. The advantage of using links such as those is that the document opens in the Document Viewer, so information such as metadata, Laserfiche annotations, linked documents, etc. can also be viewed.

Cheers, all.

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replied on February 11, 2016

try this link for documents in webaccess

http://servername/laserfiche/edoc/repositoryname/id/name.pdf

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replied on February 16, 2016

Michael,

Try this link to see if you get the same error:

https://weblink.msiac.nato.int/weblink/ElectronicFile.aspx?dbid=0&docid=487300&cr=1

Wes

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Weblink 9.0 Converting Links to Different Format -- Failing to Open

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