You are viewing limited content. For full access, please sign in.

Question

Question

Import PDF garbles-streaks text

asked on January 20, 2016

A document was scanned and saved as a PDF with a copier.  The PDF opened and looked ok both with version XI Pro and DC Pro of Acrobat.  When you drag and drop into Laserfiche version  9.2.1.635 (with new document settings set for importing PDFs to Generate Laserfiche pages, Preserve PDF annotations, and Import monochrome images checked and the Keep original PDFs unchecked,   The text is garbled - looks like it is streaked.  This was tried with different versions of Acrobat and different computers with the same results. This has only happened since going to version 9.2.1.  If you use Snapshot it comes out perfect. 

Attached are a PDF version and a TIF version showing the garbling/streaking.

(Note this is only one page of a multiple page document for an example, but it affected all pages)


Any ideas?

Replies

replied on January 20, 2016

Appears the upload did not work, so will try again

You are not allowed to follow up in this post.