Any file I am printing to LF Snapshot is not obtaining text from the print job. I have tried Word, Excel, Emails that contain text and in the Client there is no Text displayed. Therefore it is the "Obtain text from the print job" that is selected does not appear to be working. No issue if I select the OCR radio button (just takes a lot longer for larger documents plus not 100% accurate).
It is working fine for other users. My driver version is 13.77.558 (another users is 13.77.55). Not sure if it is driver related or a setting somewhere? Does anyone have any ideas?