Discussion

Forms 10 error The requested service (IAutoTrigger) may not be running.

Forms Version 10

Updated February 3

posted on December 2, 2015 • Show version history

We are getting the following error anytime we try to save changes to a form: The requested service (IAutoTrigger) may not be running. [LFF3004-UnableToOpenServiceProxy]. We have seen it when changing the publish status and also when attempting to save the process diagram.

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Comments 7
Follow-Ups 2

replied on February 3

I found this, it might be the answer

How We Solved LFF706-UnableToTriggerRouting and LFF3004-UnableToOpenServiceProxy After Upgrading to Forms 11 - Laserfiche Answers

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replied on February 3

Did anyone find the solution for this?

I saw that you can reboot the server to fix it but it keeps happening.

The requested service 'IAutoTrigger' may not be running. [LFF3004-UnableToOpenServiceProxy] - Laserfiche Answers

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replied on July 11, 2023

I'm currently having this issue too. By chance, did you all find a solution?

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replied on July 17, 2023

Not yet, it still happens occasionally but seems to save so I've ignored it absent guidance from Laserfiche. I haven't reached out to a VAR.

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replied on July 18, 2023

Interesting. I ended up resolving mine. When Laserfiche helped setup our validation and production, they did it differently. I was basing it on validation and thus my error. It also kept saying Workflow wasn't licensed, even though we have the Rio package.

I reached out to my reseller and he suggested I go into the Workflow Configuration Manager and check the Monitored Repositories.

I removed the attached repository and then added the same repository but typed the url of the server. It originally was the host name(basing it on our validation environment). This resolved my issue and I didn't see anymore errors in the Event Viewer.

Not sure if this helps you but wanted to share!

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replied on October 14, 2021

Did anyone figure this one out? I am having this issue, too when I try to save a change to the process. The change does save but this error comes up and it doesn't create an instance. Thanks!

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replied on August 6, 2019

Did anyone find a solution for this? I am seeing the same thing on a fresh install loading the forms config page.

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/Bump

posted on February 3, 2016

I am experiencing the same issue and error.

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replied on February 4, 2016

try to stop the routing service and restart.

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Forms 10 error The requested service (IAutoTrigger) may not be running.

posted on December 2, 2015

Hi there, did you configure the Notification Service correctly? Do you have some browser console error when you load the page?

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View 2 previous replies

replied on December 2, 2015

There are no errors when the page loads, only when we click save. As far as I know the notification service is correct.

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replied on December 2, 2015

It appears the forms routing service was locked up. I had to kill the task to stop it. Once restarted, the error is gone.

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replied on April 25, 2016

I am having the same problem when saving my process diagram, I have tried several things including re-starting the forms routing service but that did not work. Any other ideas?

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replied on April 26, 2017

I'm having the same issue. Restarting the forms service did not fix it. Restarting the server did not fix it.

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replied on July 31, 2017

Same issue here. No instances currently in process, no errors when saving the process diagram. Only shows up when I try to publish. :-(

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Discussion

Discussion

Forms 10 error The requested service (IAutoTrigger) may not be running.

Comments 7

Follow-Ups 2

/Bump

Forms 10 error The requested service (IAutoTrigger) may not be running.

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