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Question

Question

Windows Mobile app connection to repository on the same machine

asked on November 11, 2015

For doing demonstrations of the mobile app and functionality of Laserfiche I typically use my iPad and set up a small router to connect it to my laptop where everything resides (LF, SQL, Repository, IIS etc.).

 

I recently tried to use the new Windows mobile app to connect to my local repository.  This way I don't have to pass around a tablet or disconnect my laptop for the projector to connect it to the projector, I can simply show everything on the projector for the whole room to see.  My mobile works great as long as I connect to it from another device, even the Windows mobile app from another workstation on our network here at the office.  

However, any time I try to use the Windows mobile app on my Windows 8.1 laptop to connect to the repository / mobile site that resides on my laptop I always get the following Network Failure error. 

It doesn't matter if I use any of the following for the server address the above error is the same.

Any time I browse to those links directly in any web browser (Chrome, Firefox or IE) I get the error below.  I assume this is normal since that website isn't supposed to accessed from a browser. 

However if I add Configuation.aspx to any of the above links using any browser I do get the configuration page.  

 

If at all possible, I would love to get the Windows mobile app to connect to my local repository.  Thoughts?

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Answer

SELECTED ANSWER
replied on November 11, 2015

Hi Jason, 

Due to Microsoft's security concern, you need to install the EnableLoopback Utility and enable Loopback capabilities for Laserfiche Mobile app. Please follow the steps in Troubleshooting\ Laserfiche Mobile Server\Installing the Laserfiche Mobile Server and App on the Same Machine

https://www.laserfiche.com/support/webhelp/laserfichemobile/9.3/en-us/windowsdesktoptablet/Advanced/Content/App_Topics/Troubleshooting.htm

 

You can also refer to the same problem here 

 https://answers.laserfiche.com/questions/82823/mobile-93-Windows-Desktop-App#82880

 

Natalie  

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Replies

replied on November 11, 2015

Thank you Natalie!  Worked like a champ.  Sorry I didn't see that same problem when I did my search.

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