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Question

Posted to Laserfiche Cloud

Question

WORD or Excel 2013 - Unspecified error

asked on October 26, 2015

Since moving to the Cloud,  I receive the unspecified error message when performing a first time save of a WORD or EXCEL 2013 document.   This is an every time occurrence.

 

My work around has been to save it to d:\(folder) WORK IN PROGRESS>Vote4me.doc. Then I drag and drop Vote 4me.doc into the LF Cloud.  Subsequent edits creating additional versions do not present the same problem.

F.Y.I. I do not know that one needs the information to resolve the issue.

This old PC is a Dell Optiplex 780 Tower/ Intel Series 4 Chipset/Dual Core 2/E8500 3.16 GHZ/ 64 bit Windows 7 Pro SP1/Logitech MK710 Wireless KB & M/ Sophos  SafeGuard 5.50 Full Disk Encryption both drives/Webroot Secure Anywhere AntiVirus, Malware, & Internet Security.

Michael

 

LF 2015 10-26 Unspecified error when saving WORD 2013 Document 17.21 hrs.png
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Replies

replied on October 26, 2015

Please click on Details next time you see it and paste them in here.

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