Hello Chad,

In version 9.1 and above, the options you mentioned under Snapshot 8 Printing Preference have been moved to the Text Tab in the Snapshot dialog box (please refer to the following screenshot). This change was made in order to keep all text-related processes in a centralized dialog box.

This dialog box is launched when you select Print on a document. By default, “Obtain text from the print job” will import any text already associated with a document. If you want to generate brand new text for a document, “Perform OCR” will recognize the characters on the image and generate a searchable text stream. 

If you want to create only an image file using Snapshot, you can use the default setting “Obtain text from the print job” on an document that does not have any text associated with it. In this case, Snapshot will only generate an image file in Laserfiche. However, if the original document has text embedded within it (ex: PDF and Word), Snapshot will automatically retrieve the associated text and generate .txt and .loc files. If you wanted to import all of your documents without text, you could accomplish this by converting them to images before importing into Laserfiche.

What are your main concerns with .txt and .loc files? If you can provide us with your use case perhaps we can explore alternative solutions.  

I wish to add we are also interested in a "No text" option. We obtain approximately 10GB of incoming image files from hundreds of locations each and every day. Since these files come from numerous sources many files often contain terrible malformatted text. In fact, we dump all the text immediately after input as a separate workflow since it is not reliable and our clients now expect a decent OCR search. If we had the option to remove it completely at snapshot time, we would use that.

John: I have found a possible solution.  Try the steps in the image below and see if it resolves your issue.  After doing this one time, it will stick for future Snapshots and is not limited to PDFs (just happens to be the issue we were addressing when I put together these steps).

Well SHOOT!  This solution does appear to be limited to PDFs.  When my users snapshot emails the text file does get created.  We do need a way to shut this off, like it was in previous version, as we do not want the text files to also be created so help is still needed!

Hi Katie,

I do appreciate the tip, and it is something we have tried. The downside is that it does significantly increase the amount of time it takes to print. When its a few pages its a non issue, but we regularly import documents that are thousands of pages.

has there been any further resolution with this? i have a client with the same concern