We have RME implemented in our repository and we want our records manager to be able to perform the search shown in the attached screenshot. Even though we tell this search to only retrieve documents, and not shortcuts, it's retrieving shortcuts that reside in regular folders. We have the Resolve Shortcuts option enabled in Tools>Options>Search>Results Display. We need the Resolve Shortcuts option enabled in order to satisfy a different type of search that our records manager runs. For the type of search shown in the attached screenshot, we thought adding the Document/Folder Name criteria with only the Document checkbox enabled would result in only real documents being shown in the results, but it's also showing shortcuts. If we disable the Resolve Shortcuts options, then only the real documents show up. Ideally, we don't want our records manager to have to disable the Resolve Shortcuts each time he wants to run this search, as opposed to the other one that needs Resolve Shortcuts. Is this the intended behavior of the LF search engine, or is this a bug?
Question
Question
Document only search is showing shortcuts in results
Answer
This is the expected behavior for Resolve Shortcuts: The option “Resolve Shortcuts” (user attribute [Search]IncludeShortcuts) for Client will return shortcuts when only the type Document is selected if the Document the shortcut leads to satisfies the search condition.
An example of how “Resolve shortcuts” different from checking the “Shortcuts” option is this: you have My Document, and a shortcut My Shortcut. If you do a search {LF:Name="My Document", Type="DBS"}, with the option “Resolve shortcuts” off, the document itself will be returned but not the shortcut. If you then do a search for {LF:Name="My Document", Type="DB"}, with the option “Resolve shortcuts on, the shortcut will be returned. Basically, the “S” option searches for shortcuts that satisfy the condition, whereas the “Resolve shortcuts” setting search for shortcuts whose document satisfies the condition.
The goal of this behavior is to support TRM for users with restricted access.
See this previous post for some additional information on what resolve shortcuts does.