You are viewing limited content. For full access, please sign in.

Question

Question

Laserfiche snapshot is not licensed to connect to this server

Laserfiche Snapshot
Updated July 30, 2015
asked on July 29, 2015

We upgraded the LF server from 8.0.2 to 9.0.3. We have changed the name of the repository and also configured the setting of Snapshot to use the new repository.

While trying to use LF Snapshot Printer 8 and connecting with the new repository it is giving the following error: 

 

"Laserfiche snapshot is not licensed to connect to this server"

 

Do we need to change the licensing for Snapshot? or setup a new connection profile for snapshot? Please advise.

 

-Nish

0 0

Answer

SELECTED ANSWER
replied on July 29, 2015 • Show version history

Open your Snapshot 8.0 license file (lf.lic) in a text editor and look for the line

FEATURE=CONN:[serial_number]

That serial number needs to match up with the one inside the Laserfiche Server license file (lf.licx). If they don't match, then that would explain the error you are getting. One option is to upgrade the Client/Snapshot to 9.0.3 as well, making this moot. Otherwise, you'd need to look into how your products are licensed and why there may be different serial numbers.

Regards

0 0
replied on July 30, 2015

Thanks Alex!

 

The Snapshot 8.0 serial number was not matching with Laserfiche server license. We matched the serial number and it started working. 

0 0

Replies

You are not allowed to reply in this post.
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...