Hello,

I have a question, I was doing some test in migrating a laserfiche 5 to 9.2, I finished the test and everything was great, but then I saw that some images had an error 6604 - failed to load image. unknown format (image attached). I did checked the path and volume, and the image is there, and the image is also in the correct format, the tiff format, so why this error is coming up??, I notice that if I enter the image using "Paint" and save it again in tiff , when I go to lasefiche , and check , the image appear again, not showing the error anymore.

So is there a way to fix this?, or to fix I would have to go image by image to save everything again?, even the images being tiff already?

Thanks for the information and help.

Wish you all a good day.

Best Regards,

Vitor