Hi,

I need to be able to add Users from different Active Directory Server / different Domains as Windows Accounts to a single repository. We are running a Rio implementation using LFDS 9.2 and LF Server 9.2.

I was able to add a separate identity provider in LFDS pointing to the second domain/ AD server and was able to add a user successfully from that domain onto LFDS and assign a Full License. 

I then wanted to add the User in the Laserfiche Admin console as a Windows account. I then had the following behavior on 2 different machines:

1. On my Laptop:

 1.1 When trying to add the user, I select Locations and then the domain containing the required user, do the search which resolves the user name and click "ok."

 1.2 Once I click "ok", the User Name is blanked out and I'm unable to add the User.

2. On the Server:

 2.1 On the Server I perform the same steps as above but using the LF Admin console loaded locally. (Versions are the same between the Server and the version loaded on my laptop).

 2.2 On the Server however it keeps the User and I'm able to add it.

Once the User is added, if I refresh my LF Admin Console on my laptop I see the following 2 users listed:

On the Server however the User name is being displayed correctly:

Even though the user is added, it is still reflecting that it has no "Named License" applied making it a Non-Named User.

Why would this be? and how do I get around this?