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Question

Question

The master license is not authorized to generate licenses for this product. (2040)

asked on April 2, 2015

Why are we getting this error when trying to create a Weblink 9 license out of license manager? There is a 8.2.2 weblink server running already. We are installing weblink 9 on another server. We have the 25 license public portal

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Answer

SELECTED ANSWER
replied on April 2, 2015

Please confirm if you have updated the master license since the release of WebLink 9. What is indicated as the maximum version allowed for WebLink in the license manager?

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Replies

replied on April 3, 2015

I will update the license. Quick question. If we update the master license will the current weblink server we have running with 8.2.2 still work?

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replied on April 3, 2015

Yes it will.

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