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Question

Workflow and Email attachments

Workflow Quick Fields Import Agent Version 9
Updated October 12, 2016
asked on March 25, 2015

Hi,

 

Is there a way using workflow to look at .msg files from Outlook and split out any attachments if there are any?  Users who have full licenses use the LF/Outlook integration piece and do it as part of the process, but we have users who aren't named users who drag and drop their emails into a folder monitored by Import Agent.  The email they drag and drop includes the attachment, so having a workflow that watches the files that import agent brings in and then splits them out and links them together would be helpful (or, alternatively maybe quick fields can do something like this?)

 

Thanks!

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SELECTED ANSWER
replied on March 25, 2015
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replied on October 12, 2016

Hi Kevin, sorry for dragging up an old thread - which I found while searching my question - which is: I was wondering if there was a way to strip out attachments from .msg files that are already in Laserfiche (and can't be 're-imported').

So a workflow that goes looking for existing .msg files in the repository, and checks for attachments - then creates an entry for the attachment with associated metadata (just as it would if it had been imported from the Office integration).

We're just trying to avoid doing this through scripting or anything too complex/onerous to maintain.

NB: For various reasons, we can't use Import Agent or Office Integration in this scenario.

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replied on October 12, 2016

Hey Duncan, 

All of our .msg processing takes place on import. Because the .msg is already an electronic file, you won't be able to use Workflow to separate the message from the attachment without scripting. 

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replied on October 12, 2016

OK - thanks for confirming Kevin.

 

Duncan

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Replies

replied on March 25, 2015

Thanks Kevin, I did actually search before I posted but I didn't see that one come up.  That helps though, I thought that the attachments had to be 'extracted' in order to be OCR'd but evidently they do not so that's fine for me.

 

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