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Question

SQL connectivity issue

asked on February 1, 2015

I was working through the upgrade to v9.2 from v8.1.2 in a sandbox this weekend. I was unable to complete the processes due to the following errors; and more importantly when I reactivated the production server I had the same errors.

Trying to login to the repository from Admin Console ERROR:

Error executing sql command. (9008)

 

The Event Log on the server showed

Event Type:        Warning

Event Source:    LFS

Event Category:                None

Event ID:              10050

Date:                     1/31/2015

Time:                    10:08:11 AM

User:                     N/A

Computer:          CEDAR

Description:

Database statement execution error encountered.

Session ID: ; Dialog ID: ; Repository: 'CofTrail'; CLI routine: SysRepMount; Message: [Microsoft][SQL Native Client][SQL Server]Invalid object name 'dboptions'.; SQL Statement: 'select optionvalue from dboptions where optionname = ?              '; SQL variable: ''; SQL State: 42S02.

 

Event Type:        Error

Event Source:    LFS

Event Category:                None

Event ID:              10027

Date:                     2/1/2015

Time:                    2:08:06 PM

User:                     N/A

Computer:          CEDAR

Description:

Mounting repository 'CofTrail' failed.  Please ensure that the Laserfiche server has the ability to log in to the database backing the repository, and that the repository directory is accessible.

Apparently an issue with connecting to the SQL Server. I searched everything I could online but I cannot get it beyond these errors. I have no problem creating connections to the server and database using odbc.

Any thoughts?

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Replies

replied on February 2, 2015

What account are you using for the LF server service?

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replied on February 2, 2015

The service is a local administrator account that had rights elevated to sysadmin on the SQL Server 2008 SP2 for preparation for the upgrade.

There server is v8.1.2 sitting on W2K3 R2; SQL is SQL 2008 SP3 sitting on W2K8 SP2.

I believe now the issue may have been caused by the installation of the Workflow v9.02 Migration Utility - but it did not cause any problems until the reboot. I believe it may have caused a problem with the SQL Native Client.

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replied on February 2, 2015

Can you make sure that the client has sysadmin rights to the SQL Server?

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replied on February 12, 2015

I have confirmed after days of analysis and testing that adding the sysadmin right to the laserfiche service account causes the issue. The question now is why?

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