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Question

Generate pages on color PDF is cutting off some text on Laserfiche 9.2

Laserfiche Capture Snapshot

Updated April 16, 2015

asked on January 29, 2015 • Show version history

A color PDF page that we drag into Laserfiche and generate pages on is generating "broken" text. See screenshot below.

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If I Print to Snapshot from Adobe it comes out clean. However, any color PDF I have in Laserfiche if I Generate Pages for OR drag a new color PDF into Laserfiche and leave the "generate pages" option checked gives me a result like this.

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Replies

replied on January 29, 2015

Please open a case and attach the PDF to it so we can test it here.

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replied on April 16, 2015

I'm having the same issue right now, is there a known solution that exists ?

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replied on April 16, 2015

The issue is oftentimes PDF specific. Please open a case with your VAR and give him a copy of the PDF so we can test it.

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Asked January 29, 2015
Updated April 16, 2015
247 views