Question

Unable to transition from Laserfiche Licence Manager to Directory Server

License Manager Licensing Directory Server

Updated January 22, 2015

asked on January 19, 2015 • Show version history

Despite exporting the most recent version of the .licx file from the root of the Licence Manager server, and browsing to this same file after the Directory Server installation, I can't seem to carry over the list of Windows Named Users, or the registered machines associated with other applications.

Is there something I'm doing wrong with the export and import of the master licence file? I also tried referencing the master file under C:\ProgramData\LicenceManager, but this didn't work either. I know I could start from scratch and build up the list of users and registered machines, but I'd rather take the easy route if possible.

Thanks to anyone who can assist!

Marty Gaffney - Network Technician
Town of Okotoks

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Answer

APPROVED ANSWER

replied on January 20, 2015

The license does not have any information on the assigned named users or applications. You want to use the migration option in Directory Service and point to the .db file from License Manager.

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replied on January 20, 2015

Hi,

What browser your are using? IE?

We had a similar problem, we also were trying to upgrade to DS, but when we got to the part that should import the data from License Manager, when we would select the db didn't go, but as soon as we tried with another browser like firefox did work. I took a few seconds but started to import the users and information!

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replied on January 20, 2015

Interesting...I tried the import using Chrome last night, but I'll try with both IE and FireFox tonight - thanks!

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replied on January 20, 2015

Oh okay, I don't think I quite followed that sequence of steps previously. I'll give this a go tonight and let you know how it works out - thanks!

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replied on January 21, 2015 • Show version history

Hey Miruna:

Thanks for your help with this.

After creating a backup of the db file from the Laserfiche Licence Manager, I installed Directory Server, and used the migration option to reference this file. When I did, however, it said the licence file was already in use, this despite the Licence Manager service no longer on the machine.

Is there something I need to do, after uninstalling the Licence Manager and installing the Directory Server, to make this db file available for use?

Marty

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replied on January 22, 2015

It sounds like the activation key was still activated for License Manager so the Laserfiche Directory Service couldn't activate it. You can manually deactivate it using the ActivationTool. Your reseller can work with Tech Support to provide you the hardware fingerprint if you no longer have it.

But that's just a guess, so it's probably best if you work with Tech Support on it.

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replied on January 22, 2015

No problem, I have someone here I can work with to hopefully transition from one to the other - thanks!

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Unable to transition from Laserfiche Licence Manager to Directory Server

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