I am having trouble printing consistently with Snapshot. Whether or not it works is completely random. I can use it all afternoon to print from one program into Laserfiche. I come back the next morning and it won’t work. It may not work for 2-3 days and then all of a sudden one day it works.
I am not changing anything on the computer – same computer, same login, using the same programs.
I have looked at the configuration many times and it does say “Prompt to configure”. It is holding my connection information. But it still won’t print.
When it is not working, I can go into the printer properties and print a test page just fine. But even after printing the test page, it still won’t print out of any program. I have tried multiple programs.
How can I fix this?