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Question

Question

Re-license LF9.2

asked on November 14, 2014

Hi,

This customer has 2 licenses (Avante) one for the dev and one for the prod environment....I used the wrong license for the dev, as  the dev environment has a license that need to be renewed each year..

At the beginning I had to license the server using activation tool from another PC as I was getting an WinHTTP error, and copied the license file to the server and  browse to it..

My question is:  What is the correct procedure for deactivating this license and reactivate using the correct license?

Should I use the command line to deactivate the license, and use activation tool to activate the correct one and copy the license file to the Laserfiche folder?

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Replies

replied on November 14, 2014 Show version history

Note : the prod environment is not installed yet...and activation need to be performed from another PC.

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replied on November 15, 2014

See this Knowledge Base article for instructions on how to use the activation tool to deactivate.

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replied on November 17, 2014

Thanks!!

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