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Question

Question

Feature Request: Having a Desciption field on Windows Accounts

asked on September 10, 2014

 I have the following feature request that i think might assist in managing of Windows Account Users.

 

On a Laserfiche Named Account there is a Description field that one could specify some useful information regarding that user. We specifically made use of that field to describe which Department of function area the relevant user belongs to. so from a management of users, when exporting the users, one could easily group relevant groups of users together.

 

We are now in the process of changing all of our Laserfiche Accounts to Windows Accounts in order to maximize on the benefits that come with using that License architecture. I have found though that the Lacking description box that does not come with on a Windows Account will make it much more difficult in the future for reporting on how many users per group or functional area in our business.

 

So my request would be to also add such a Description box to the windows Account Properties that will then be visible in the View as well as be exported when the User list is exported to csv. 

 

 

And I suppose to also have a static password to be used by Admin staff is maybe not feasible? 

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Answer

SELECTED ANSWER
replied on September 11, 2014

Thank you for taking the time to write out a detailed rationale. A detailed rationale makes it much easier for us (Laserfiche) to enhance the product to solve the root problem. What you're asking for seems like it could be a valuable addition and we'll investigate adding this functionality to the product.

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Replies

replied on September 11, 2014

Hi Miruna,

 

I appreciate the way it was originally designed and the intention behind it. The reality though for us, and I'm sure for many other customers out there, we have separate IT departments managing different things. We therefor have a dedicated Laserfiche Admin group that have nothing to do with the Network or Server support teams that manage users being loaded on AD etc. 

 

The other complexity is that it is not always viable to add AD groups as they exist and allocate Licenses accordingly. Users in our situation are loaded in a Higher Level AD group for instance called Finance, but the functional role in many cases are then actually broken up in to 3-4 smaller functional groups based on their actual tasks and responsibilities. From an AD perspective, the general security on the network and access is very generic among the AD groups and it is easy for them to manage it that way. From a Laserfiche perspective this is not the case though as each functional unit potentially has different Template and processes being worked on hence we create functional Laserfiche Groups and then add the individual users (Windows Accounts) to those functional groups. 

So besides from being able to manage access and security in Laserfiche more effectively based on role or process, due to the management of users being separate from AD, this would be useful to have the ability to be able to add a Description on the Windows Account and then group them accordingly from a reporting perspective.

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SELECTED ANSWER
replied on September 11, 2014

Thank you for taking the time to write out a detailed rationale. A detailed rationale makes it much easier for us (Laserfiche) to enhance the product to solve the root problem. What you're asking for seems like it could be a valuable addition and we'll investigate adding this functionality to the product.

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replied on September 12, 2014

Thank you Michael.

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replied on September 10, 2014

Windows accounts are just pointing to accounts in your domain, so it didn't really make sense to store information about them in Laserfiche since it would just be another place to save it in addition to Active Directory.

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replied on September 15, 2014

Hi Vincent, 

 

If your question has been answered, please let us know by clicking the "This answered my question" button on the response.

 

If you still need assistance with this matter, just update this thread. Thanks!

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