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Question

Question

Named User with Rio and license manager

Administration Licensing License Manager
Updated June 16, 2014
asked on June 15, 2014

Product Rio 9.1.1

 

i am trying to create named user on administration console after i allocated license to window account with full on license manager, and added this windows account to named user, however when i try to make it full on named user properties "i got the number of license has been reached", i followed admin guide step by step.

 

there is a point on help says, i can mark named user as windows authentication, but there is nothing like this on user properties

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Answer

APPROVED ANSWER
replied on June 16, 2014

Typically you use a combination of both types of licenses in LM, those that are created as Windows accounts or device licenses, and those that are created as repository named users with a specific purpose in mind. Creating them as windows accounts is most efficient where possible as those users can then log into multiple repositories if they have accounts set up. I wouldn't delete all accounts in License Manager no. Just the accounts you need to set up in the way you described above. Then  add that number of full named users to the server instance, regenerate the license, drop it in the program directory and restart the LF server service. Then when you go into the admin console for that server you can check the server node and you should have those licenses available. Then within the repository you can select the LF user as a full named user. Hope this helps.

 

http://www.laserfiche.com/support/webhelp/Laserfiche/9.1/en-US/AdminGuide/LFAdmin.htm#Named_Users_and_Devices.htm

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Replies

replied on June 16, 2014 • Show version history

The Directory Named Users or Named Device assigned in the LM will be able to be granted log in rights to any Rio server you put up.  Any Named license assigned to a Rio server will only be able to be used on that 1 Rio server.

 

Example 1:

  • Rio System with 25 Named Licenses
  • Server A = 10 Named Licenses assigned
  • Server B = 5 Named Licenses assigned
  • Server C = 0 Named Licenses assigned
  • Leaves you with just 10 Named Licenses that can be assigned from the LM and used with any of your Rio servers.

 

This means that the max number of users that can log into Server A = 20 (10 server assigned and 10 LM assigned), the max that can log into Server B = 15 (5 server assigned and 10 LM assigned) and the max that can log into Server C = 10 (10 LM assigned).

 

Example 2:

  • Rio System with 25 Named Licenses
  • Server A = 0 Named Licenses assigned
  • Server B = 0 Named Licenses assigned
  • Server C = 0 Named Licenses assigned
  • Leaves you with all 25 Named Licenses that can be assigned from the LM and used with any of your Rio servers.

 

This means that the max number of users that can log into Server A = 25 (25 LM assigned), the max that can log into Server B = 25 (25 LM assigned) and the max that can log into Server C = 25 (25 LM assigned).

 

To maximize the number of available licenses to all Rio servers, you want to use as many LM assigned licenses as possible.  But any LM assigned license can only be used by a device or a Windows Authentication (AD or LDAP).

 

In the LF Admin Console, the Windows Authentication users that are assigned in the LM would be managed under "Users and Groups" in the "Windows Accounts" or "LDAP Management" nodes rather than the "Users" node.  This does mean though that these Windows Users will not be able to log in with LF Authentication as you are wanting to allow.

 

Edited for clarifications.

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replied on June 16, 2014

Mohammed,

You would want to remove that windows account from License Manager and instead allocate that license to the server you are accessing through the admin console. This may require you regenerate a new server license allocating that full named user. Then you can select the Laserfiche user in the repository you using and select it as a named full user.

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replied on June 15, 2014

Mohammed,

 

When you're in the Admin Console for that server, click on the server name and see if it says "RIO" as the license type. Rio Servers don't allow you to select "Named User" in the admin console for Windows Accounts - it automatically knows. However, if you're using Laserfiche Users instead, it will ask you. You cannot set up a Windows Account in the License Manager and then use it on a Laserfiche User - it must be set up as a Windows Account in the admin console to work the way you are trying to set it up. And in the Windows Accounts section it won't ask if it is named or not, it will just know.

 

I would recommend the first thing you try is regenerate the server license file for that server. You can do this by clicking on the server name in the "Registered Application Instances" area and then go to "Generate License File".

 

Place that in the \Laserfiche\Server directory and restart the service.

 

Sometimes these things can get out of sync. You should also doublecheck that the hardware fingerprint on that server is what the License Manager sees. 

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replied on June 16, 2014

Hi Gareth,

 

thanks for your reply.

 

i do not understand why i do need to regenerate the license again ?

 

how can i use named user on RIO ?? in case i want to block license on license manager, and then create named user mapped to that windows user ? is it possible ? i tried it many times i am able to map it but i can't choose the user type on named user.

 

the purpose of this i want to use named user to be used on workflow or forms, where i can log in to forms either by windows account or named user providing username and password.

 

 

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replied on June 16, 2014

John,

 

thanks 

 

do you mean if i am using license manager to block license it will be known by laserfiche admin, and it will not accept to create named users ?? if so i need to delete all windows accounts on lic. manager and recreate server license, will it work ?, what if i want to use both most users using license manager and two or users will use named user?

 

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APPROVED ANSWER
replied on June 16, 2014

Typically you use a combination of both types of licenses in LM, those that are created as Windows accounts or device licenses, and those that are created as repository named users with a specific purpose in mind. Creating them as windows accounts is most efficient where possible as those users can then log into multiple repositories if they have accounts set up. I wouldn't delete all accounts in License Manager no. Just the accounts you need to set up in the way you described above. Then  add that number of full named users to the server instance, regenerate the license, drop it in the program directory and restart the LF server service. Then when you go into the admin console for that server you can check the server node and you should have those licenses available. Then within the repository you can select the LF user as a full named user. Hope this helps.

 

http://www.laserfiche.com/support/webhelp/Laserfiche/9.1/en-US/AdminGuide/LFAdmin.htm#Named_Users_and_Devices.htm

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replied on June 16, 2014

John,

 

you said "dd that number of full named users to the server instance", how can i add user to server instance from LM to that server ?

replied on June 16, 2014

thanks a lot Gents, it becomes clear now

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