Question

Quick Search in web access returns different results than searching anywhere else

Version 9 Web Client Installation and Upgrades

Updated June 2, 2014

asked on May 9, 2014

I created a quick search in the LF Client (8.3.2) and it works perfectly. I then created a quick search in Web Access 9.1.1. (because the quick search didn't show up in WA) The results come back different. I ran the same search, replacing the tokens for constants, in the advanced search in WA and it returned the results I expected.

Quick Search:

{[Corporate Member]:[Organization Number]="%(SearchTerm)", [Organization Document Type]="Articles of Incorporation"} | {[Corporate Member]:[Organization Number]="%(SearchTerm)", [Loan Document Type]="UCC-1"}

Advanced Search:

{[Corporate Member]:[Organization Number]="1525", [Organization Document Type]="Articles of Incorporation"} | {[Corporate Member]:[Organization Number]="1525", [Loan Document Type]="UCC-1"}

The quick search only returns the results from the first half of the search (for Articles), but not the second half (UCC-1). It is as if it only recognizes the %(SearchTerm) one time.

I can re-create this on the demo site (http://atlantis.laserfiche.com/laserfiche). I created a quick search called "ECCU test" and using the search term "Laserfiche".

Any suggestions for getting this to work?

0 0

Answer

SELECTED ANSWER

replied on May 9, 2014 • Show version history

Try splitting the two searches up by saving them as separate custom quick searches. So you'd have something like:

Custom Quick Search 1

{[Corporate Member]:[Organization Number]="%(SearchTerm)", [Organization Document Type]="Articles of Incorporation"}

Custom Quick Search 2

{[Corporate Member]:[Organization Number]="%(SearchTerm)", [Loan Document Type]="UCC-1"}

Then, select both of them from the quick search drop down. Quick search employs an OR logic between the selected search types. So, by creating two separate custom searches and selecting both, it's effectively the same as one custom search that contains an OR between the two search strings.

That being said, using your original search string layout, we can reproduce this issue internally on the currently released version of Web Access. We'll look into fixing this in a future release.

0 0

replied on May 12, 2014

Thanks for looking into this and the suggestion.

It seems like it should be an important fix since Quick Searches are now shared across client and WA. They will likely be used a lot more going forward.

0 0

Replies

replied on June 2, 2014

This issue has been fixed in Laserfiche 9.1.1 Service Pack 1.

0 0

You are not allowed to follow up in this post.

Question

Question

Quick Search in web access returns different results than searching anywhere else

Answer

Replies

Sign in to reply to this post.