Question

Where is the log placed for Activations/Deactivations of Quick Fields?

Quick Fields Licensing

Updated February 24, 2014

asked on February 24, 2014

I have a client who is trying to deactivate his license on Machine A and move it to Machine B and the deactivation process (programs/laserfiche/quickfields/License Deactivation) is not working.

I'm trying to determine if and where a log is written for troubleshooting.

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Answer

SELECTED ANSWER

replied on February 24, 2014

C:\ProgramData\Laserfiche

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replied on February 24, 2014

I feel like an idiot as I should know this.

I was looking to deep by looking for somewhere under ProgramData/Laserfiche/Quick Fields.

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Replies

replied on February 24, 2014

For further information regarding troubleshooting activation/deactivation issues, see KB 1012411.

The ActivationTool.exe utility's log file: By default the utility writes to "C:\Documents and Settings\All Users\Application Data\Laserfiche\LFActivationLog.txt" or "C:\ProgramData\Laserfiche\LFActivationLog.txt."

Note that the differences in the location of the log file are dependent on the OS of the computer: Windows XP vs Windows Vista and later.

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Question

Where is the log placed for Activations/Deactivations of Quick Fields?

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