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Question

Update and Upgrade

asked on January 3, 2014

Hello

Please, who can I update Laserfiche server from old version to new one? Is it by download new version of size 1.x GB? Is there another small update package? Is the updating effect the current DB and volume.

 

Also, how can I add more users after buying then to exist Laserfiche server?

 

Regards

 

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Answers

APPROVED ANSWER
replied on January 3, 2014

Your VAR's support team might be able to give you more in depth help, Wesam.

 

In the meantime, yes, all of the "updates" are full installation packages. It auto-detects whether the system you are installing it on already has Laserfiche. If it does, it upgrades. If not, it installs fresh.

 

After upgrading, the first time it goes to launch the repositories it will automatically update their databases in SQL.

 

A couple of warnings - when upgrading to 9.1, if you have been using a "Service Account" to run Laserfiche, be sure you remember its password. It will clear the password and require you to reenter it.

 

Also, if you are upgrading Forms, be sure to read the "List of Changes" article related to Forms 9.1 as it has some explicit instructions about backing up certain settings.

 

Finally, Workflows that run on a schedule (for example, once a day) need to have their schedules reset. You'll need to go to the Rule Manager on each of those Workflows and set the "start date" to something in the future, as I noticed it forgets to keep running them on schedule after the upgrade.

 

As you can see, it might be a good idea to enlist your VAR's assistance. Good luck!

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SELECTED ANSWER
replied on January 6, 2014

Upgrading automatically re-activates your server to get the license for the new version. So, if you bought users since the last activation, they would be reflected in the new license.

 

You can manually re-activate existing products to get updates licenses if you're not ready to upgrade to the latest version.

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Replies

replied on January 4, 2014

Hello

Thank you sir Gareth Cales. I suggest to Laserfiche to make Internet update instead of download whole package.

When I install new version, the new added users are activated. I think if any one upgrade more users, it must be to reinstall the system. Or the new users added automatically but need some time.

 

Regards

 

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SELECTED ANSWER
replied on January 6, 2014

Upgrading automatically re-activates your server to get the license for the new version. So, if you bought users since the last activation, they would be reflected in the new license.

 

You can manually re-activate existing products to get updates licenses if you're not ready to upgrade to the latest version.

1 0
replied on May 13, 2014

Hello

Please, which serial I use to add new users license?

Regards

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