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Question

Question

Manually generating license files for LF servers on different domains.

asked on December 12, 2013 Show version history

Laserfiche server and the license manager are on 2 separate domains with no trust relationship. License manager services will not be able to register the application instance due to security in active directory and will get an access denied error.

 

However if the shfpw.exe utility is used extract hardware fingerprint ID for the computer, generate a license files from LM and configuring it on LFS, will there be any issues?

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Answer

APPROVED ANSWER
replied on December 12, 2013

We have solved this by creating a hosts file on both machines that resolve to the other machine's IP addresses. 

 

The Laserfiche server still needs to phone home to the License manager at least once every 3 days or it will become an invalid license. When it communicates it assumes the other machine is on the same network so it will only use the first part(s) of the FQDN but will tack on the wrong domain at the end. An example of this is LM.foobar.local and server2.fizbee.local. When LM or Laserfiche try to communicate with each other they'll use server2.foobar.local and LM.fizbee.local

 

We have gotten around this by placing a HOSTS file that has server2  Ip.address.goes.here on LM and a HOSTS file with LM  ip.address.goes.here on the server2 machine. (and obviously opening up the connection between these two machines)

 

Now this does NOT allow you to use add named users on your License Manager server. You will need to assign licenses down to that server only.

 

 

We've successfully used this in a few different places. The most common need is in a county government situation where they may have a larger entity purchase rio and a smaller entity within the county with their own IT piggyback off of that purchase. Sometimes this is also needed for legal reasons, as funding between the entities needs to be kept separate. 

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Replies

replied on December 12, 2013

The servers need to be able to connect to the License Manager to validate license periodically, so, no, that setup will not work.

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