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Question

How does public portal licensing work on virtual machines?

WebLink Licensing
Updated December 5, 2013
asked on December 4, 2013 • Show version history

 I have a client who has a dual-processor public portal license. They want to upgrade the hardware on their Laserfiche server to have 12 cores. Their Laserfiche server is on a VMWare virtual machine and to get 12 cores, they can't have 2 sockets with 6 cores each. Apparently, they can only do 3 sockets with 4 cores each. Will this invalidate their public portal license? Is there any way to tell whether or not it will invalidate their public portal licensing without setting up the configuration on their Laserfiche server and using the count CPU utility? https://support.laserfiche.com/KB/1012643

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APPROVED ANSWER
replied on December 4, 2013

The important item for public portal licensing is the number of CPUs, not cores. If that's what sockets here refers to then yes, you would need a multi-processor license instead of a dual-processor license in this case.

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replied on December 4, 2013

Well, the real problem here is that I don't really know what a socket is exactly. More importantly, I don't know if Laserfiche will interpret a socket as CPU. I've been told that sockets are analogous to processors, which seems true from the googling I've done. I still don't know how Laserfiche interprets them, though.

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replied on December 5, 2013

Justin,

 

With VMware, images can be configured by processors and cores/processor. Will Laserfiche read the assigned CPUs or seek the true hardware configuration for licensing?

 

-Ben

 

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