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Question

Question

Shared Snapshot Printer

asked on April 24, 2013 Show version history

 

We have a client that has Shared out the Snapshot printer from the Laserfiche server and that server is a 64-Bit server, which means that it installed the 64-bit print driver for Snapshot.  When they try and install that shared printer to a 32-bit machine the install fails and says that no driver was found.  This would makes sense because the shared driver on the server is a 64-bit driver and would not work on a 32-bit system.  So the workaround has been to install the Laserfiche client on that PC and then they are able to install the shared printer because the 32-bit driver version is already on that PC.  My question for you is, can you only install Snapshot on a client PC without having to install the entire client.  So in the install package can you tell me where I can find that msi or the 32-bit drivers for snapshot so the client can just install that piece without having to install the full client.

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Answer

APPROVED ANSWER
replied on April 25, 2013 Show version history

You can certainly install Snapshot without installing other components of the Laserfiche Client install package:

 

 

Additionally, the Snapshot .msi files can be found in the Laserfiche Avante/Rio installation package, under \en\Client (pre LF 9 it might be en-US).

 

 

You can also install Snapshot independently using Unattended Installation.

 

 

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