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Question

Question

Error Code: 341 Error Message: Interface not registered [341Interface not registered ]

Laserfiche Version 12 Capture Support Site How To
Updated May 7
asked on May 5

experiencing an issue when attempting to send documents via email from the Laserfiche Client.

Environment

  • Application: Laserfiche Client (64‑bit)
  • Laserfiche Version: 12.0.2510.972
  • Operating System: Windows 11 (64‑bit)
  • Email Client: Microsoft Outlook for Microsoft 365
    • Version 2604
    • Build 16.0.19929.20106
    • 64‑bit

 

Error message : 

Error Code: 341 Error Message: Interface not registered [341Interface not registered ] (Interface not registered ) ------------ Technical Details: ------------ lf.exe (12.0.2510.972): Call Stack: (Current) CEmailSender::SendEmail Additional Details: Exception: 0x80040155 [341] (Interface not registered ) (CEmailSender::SendEmail at EmailSender.cpp:98) Call History: CEmailDocument::ExportToFile GetOptionString ([Settings]ExportEmailUseOutlookObjects) CAttachedRepository::GetProfileValue CLFClientAutomation::ExecuteAutomationCommand (GetInstanceInfo) CLFClientAutomation::ExecuteAutomationCommand (GetWindows) CLFClientAutomation::ExecuteAutomationCommand (GetWindowInfo) GetRepositoryProperties 

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Replies

replied on May 6

Hi Shukry, 

Could you please verify whether Outlook works normally outside of Laserfiche? For example:

  • Go to Windows Explorer
  • Right-click any file on your desktop then select "Send to mail recipient". If Outlook is properly configured, this should open a new email with the selected file attached.


If this test works fine, cloud you please open a support case so we can investigate further?

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replied on May 7

And one more question: are you using New Outlook?

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