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Question

Question

PDF import in web client only imports the icon for pdf

Web Client Laserfiche Version 12
Updated March 13
asked on March 13

When a user who is using the "New Outlook" option in outlook goes to import a pdf, via drag and drop, into the web client (Version 12 (12.0.2505.796)), the imported file is not the pdf, just the pdf icon and the file shows up as pdf.png or pdf.svg.  If the user switches the "Use New Outlook" to off, the import works fine.  Also, office integration is installed, but it doesn't show as in the toolbar while using the "New Outlook".

Anyone have any suggestions?

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SELECTED ANSWER
replied on March 13
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replied on March 13

Thank you, Blake!!  

Hopefully the update for self-hosted will be released later this month as mentioned in the first link.

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replied on March 13

Agreed. From the sounds of it, I wouldn't be surprised if you will need to have the API Server v2 installed for it to work. They made it sound like the new Outlook Add-In for Self-Hosted would be heavily reliant on it.

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