asked one day ago Show version history

Using Snapshot 12.0.2508.942, every Snapshot user we have reports that they are being prompted to login every time they attempt to print. We are using LFDS with TLS enabled. The configured server name reverts from the FQDN (lfserver.foo.com) to just the server name (lfserver) after updating the config, closing the config app, and reopening the config app. I've tried running the config as the user, running the config as admin, saving over the default user profile, saving over the default system profile, and none of these fixed the issue.

I've edited the following registry key, hoping that would fix this issue:

HKEY_CURRENT_USER\Software\Laserfiche\Snapshot8\Profile\CurrentUser
"Server"="lfserver.foo.com"

However, the symptoms persist. Is this an issue with my installation/environment, or is this a bug? Is there a fix?

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