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Laserfiche Installer INST-3006

posted one day ago Show version history

We need a knowledge base article on this error. It is frustrating when you can't look it up

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replied 19 hours ago

If this is regarding the newest version of the Laserfiche Installer not being able to update an existing version, that is documented in the release notes: 

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replied one day ago

Agreed on the need for a KB. 

In case you have not found a solution though, I was able to correct this issue by downloading the installer from the website again and just performing a manual uninstall of the old version and an installation of the new version.

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replied one day ago

Usually this happens if the installer can't connect to one of the endpoints it needs ( https://d1oywsbnq10fc4.cloudfront.net, https://infrapi.laserfiche.com/api , https://laserfiche-support-site-downloads.s3.us-west-2.amazonaws.com )

There may be more details in the LFInstaller.log under C:\Users\USERNAME\AppData\Local\Laserfiche\LFInstaller\Logs

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