You are viewing limited content. For full access, please sign in.

Discussion

Discussion

Laserfiche Installer INST-3006

Installation and Upgrades
Updated December 22, 2025
posted on December 18, 2025 • Show version history

We need a knowledge base article on this error. It is frustrating when you can't look it up

0 0
replied on December 19, 2025

If this is regarding the newest version of the Laserfiche Installer not being able to update an existing version, that is documented in the release notes: 

2 0
replied on December 22, 2025

Thank you, let's move this text to the yellow window that pops up in front of all the users so they know what to do.

2 0
replied on December 18, 2025

Agreed on the need for a KB. 

In case you have not found a solution though, I was able to correct this issue by downloading the installer from the website again and just performing a manual uninstall of the old version and an installation of the new version.

1 0
replied on December 18, 2025

Usually this happens if the installer can't connect to one of the endpoints it needs ( https://d1oywsbnq10fc4.cloudfront.net, https://infrapi.laserfiche.com/api , https://laserfiche-support-site-downloads.s3.us-west-2.amazonaws.com )

There may be more details in the LFInstaller.log under C:\Users\USERNAME\AppData\Local\Laserfiche\LFInstaller\Logs

2 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...